Face-To-Face: Delivering an Immersive Customer-Centric Experience

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Detalles

1h 27m

1.25 CE Credits

1.25 CE Credits

Inglés

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Programa de lecciones

– Administrators as the face of the clinic

– The value of teamwork

– Why patients don`t come back?

– 5 criteria for perfect customer service

– Basic rules of the customer service

– Phone Service: SMILE Guide and Goals

– Presentation of the treatment plan to the patient: principles

– Team Communication: 3 Rules of Leadership.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

La lección está incluida en los siguientes cursos:

Curso | 6 lecciones

Dental office or clinic management. Unleashing business potential

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Conferencistas 1

Award-winning, international speaker & the founder of Front Office RocksTM, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service.

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OHI-S

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