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Mastering Patient Management. Keep Your Energy High and Your Practice Flourishing

Anna-Maria Yiannikos
Detalles del curso
Conferencistas

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  • Este curso en línea

Detalles

47m

0.75 CE Credits

0.75 CE Credits

Inglés

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Programa de lecciones

– The principles of the 80/20 rule. Application in clinical scenarios

– Identify and address problems and concerns of patients to regain control and empower your practice

– The 5 steps of dealing with patient complains

– The 5 steps to solve problems with courtesy and care

– Enhance the ability to understand your patients' concerns and needs

– Master effective communication. Practical communication skills to engage with patients

– Strategies to setting and maintaining boundaries with your patients

– Promote a professional and respectful environment within your practice

– Strategies to maintain high energy levels and a positive outlook. Manage difficult patients with confidence and poise.


Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorative dentist, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

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Conferencistas 1

Director of the business school for dentists "Delphi". 13+ years of experience in dental business development. 32+ years of experience in dentistry.
 

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