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Lección 4. Establecimiento del contacto (Parte 1)
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La toma de contacto es una etapa clave en las ventas, ya que la venta ideal es el resultado de una conversación con el cliente. En esta lección, repasaremos las técnicas para establecer contacto y la técnica del "termómetro de relaciones". Aquí estudiaremos cómo establecer el primer contacto con el cliente para pasar directamente a un alto nivel de confianza.
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OHI-S Sales Director. Consultant in Management, Marketing and Organizational Development. Qualified consultant of the European Bank for Reconstruction and Development. Certified business trainer (International College of Business Trainers), over 15 years of trainer experience. Developed a range of author's programs in management, sales development, personnel motivation, personnel management and development, personal organization.
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